Support

Jyotishala · last updated 24 October 2026

Need help? Email support@jyotishala.com and we will reply within 2 working days.

Common questions

My purchase did not show up. Open Me → Plans & credits and pull down to refresh. On iPhone you can also tap Restore purchases. If it still does not appear, email us the order or transaction ID shown in your receipt.

How do I cancel Plus? iPhone: Settings → your name → Subscriptions. Android: Google Play → Profile → Payments & subscriptions → Subscriptions.

Refunds. For App Store purchases use reportaproblem.apple.com; for Google Play use the Play Store order history; for Cashfree payments email us.

Why does my chart need an exact birth time? The ascendant degree changes throughout the day, and birth-time differences can change chart details. Without an exact time we show only what can be calculated reliably.

Delete my account. See account deletion.

Contact: support@jyotishala.com · Office No. 408, Auris Galleria, Link Rd, opp. Landmark Hotel, Malad, Kanchpada, Malad West, Mumbai, Maharashtra 400064